Installing VLC or KM Media Player Voids Your Laptop Warranty !!! - Advanced Tech Tips Blog

Installing VLC or KM Media Player Voids Your Laptop Warranty !!!

Posted: 11 Feb 2014 02:04 AM PST

A company denying warranty service for laptop speaker damage if VLC Media Player or KMPlayer is found installed sounds ridicules, but that's exactly the case with DELL where users are being denied repair of blown speakers if the above popular media-players are found installed on their laptop. The company's argument is - "When using VLC media player, volume can be increased to max output. This eventually distorts the speaker output. If audio/video playback is continuously done using VLC with max volume (100%) over a period of time then even if the volume is kept at a lower level sound would be distorted. This distortion is permanent. ". But as put forward by VLC's main developer (and shared below), that the media-player simply uses Windows officially provided API's like every other media-player and the problem lies with the fact that DELL is using inferior quality, cheap components where their sound-card is outputting at max 10W, and the accompanied speakers can only take 6W causing the damage. Don't miss the VLC's main developer answer to DELL shared at Hacker News posted after the "read more" link below.